Gridstore Support Contact Page
Online Support System
Gridstore provides direct access to a hosted bug tracking system
where registered Beta Testers can open new requests. The support cases are assigned
directly to our engineers. If you have a ticket already open you can check the status.
![[open new ticket]](open_new_ticket.png)
![[check case status]](check_ticket_status.png)
E-mail support
You can send an email to support@gridstore.com
- it will be automatically assigned to a support team representative. All emails will be responded within 24 hours.
Phone support
We do not provide phone support during the Beta period, however in a case of
emergency you can call us on +1.650.681.9768.
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